TUSWOYO; KARTIKA METHASARI. INFLUENCE OF SERVICE QUALITY AND OPERATIONAL STANDARD OF SERVICE PROCEDURES (SOP) ON SATISFACTION OF COMMUNITY AT ONE-STOP SERVICE IMPLEMENTING UNIT SUB DISTRICT GUNUNG SAHARI UTARA. JILPR Journal Indonesia Law and Policy Review, [S. l.], v. 3, n. 2, p. 61–70, 2022. DOI: 10.56371/jirpl.v3i2.65. Disponível em: http://ejournal.aissrd.org/index.php/jirpl/article/view/65. Acesso em: 3 oct. 2025.